Shipping policy

Shipping Policy

Order Processing
Orders are processed within 1–2 business days (Monday–Friday).

Shipping Methods & Delivery Times

• Standard Shipping: 5–7 business days
• Expedited Shipping: 2–3 business days
• International Shipping: 10–15 business days (may vary by country)

Shipping Costs
Shipping fees are calculated at checkout based on your location and chosen method.

Order Tracking
Once shipped, you will receive a tracking number via email.

Lost or Damaged Packages
If your package is lost or damaged, please contact us at support@alsay.com within 7 days of delivery.

Address Changes
Please double-check your shipping address before placing your order. We cannot guarantee changes after order processing.

Contact Us
If you have any questions about shipping, please email us at support@alsay.com.